Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when filling out contact forms, requesting assessments, calling our office, or communicating with us directly.

• Full name
• Email address
• Phone number
• Care-related inquiry information
• Appointment or consultation details
• Any information voluntarily submitted through our forms

How Your Information Is Used

Information collected through our website is used strictly for operational and communication purposes related to our home care services.

• Responding to inquiries and consultation requests
• Scheduling free in-home assessments
• Providing customer support and communication
• Improving website functionality and user experience
• Maintaining internal records and service quality
• Protecting against spam, abuse, or unauthorized activity

Information Sharing & Disclosure

We do not sell, rent, trade, or distribute your personal information to third parties for marketing purposes.

Information may only be disclosed when necessary to:

• Comply with legal obligations or lawful requests
• Protect the rights, security, and safety of our agency or users
• Support website operations through trusted service providers

Website Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, misuse, or alteration.

Our website may utilize secure forms, spam protection tools, encrypted connections, and security monitoring systems to maintain a safe browsing experience.

Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and enhance user experience.

These technologies help us understand how visitors interact with our website but do not personally identify users unless information is voluntarily submitted.

Third-Party Services

Certain features or links on our website may direct users to third-party websites or platforms. We are not responsible for the privacy practices or content of those external services.

Your Rights

You may request access to, correction of, or deletion of personal information submitted through our website by contacting us directly.

We will make reasonable efforts to respond to requests in accordance with applicable privacy laws and regulations.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or technical changes. Updated versions will be posted on this page with a revised effective date.